Suffered a Loss? Here’s What to Do.

Whether you’ve suffered a loss due to storm surge, fender bender or another insurable situation, you can take charge. Begin the recovery process immediately by choosing to act. A Florida insurance remedy for the unfortunate event is in your future. Here’s how to reach it as quickly as possible.

When you suffer a loss, complete the following steps:

• First, make sure you are in a safe space. Calling your Florida insurance agent in the midst of a hurricane to declare that the roof has just been torn off your residence is not advisable. Instead, exercise caution. Report the devastation as soon as you are able and to the best of your ability. In most cases your insurance policy has a claims hotline accessible 24/7. The most efficient way to report your claim is directly with the insurance company. If you prefer contact with your agent first, you’ll likely need to wait to call during normal business hours.
• Every insurance policy places the duty to protect property from further damage upon the insured. Become familiar with your duties in the event of a loss as shown in your insurance policy preferably before or right after you suffer a loss.
• Take pictures. List any and all affected items, and if you must order any immediate repairs, keep all receipts. *Take note that extensive repairs are not advisable until you have spoken with your insurance representative. Often, the carrier will supply you with a ‘preferred list’ of contractors.
• Get ready to file a claim. You’ll need to provide the following information: policyholder’s name, policy number, address of affected property (if this filing is in response to a homeowner claim), loss date and damage description.
• Your claim is filed – congratulations! Now what? It’s time for an adjuster examination as to the scope of damage. Answer the professional’s questions fully and completely. Too much information is much better than erring on the side of too little.
• A claims report will be compiled by the adjuster. No two losses are the same, so your report will be unique. Your agent will monitor the outcome of the claim and be available to assist you.
• Remember that you may have a deductible to pay before the insurance company takes care of other charges.

Have questions throughout this process? Call your insurance agent. Working with a W3 insurance professional is a great way to ensure that you receive the assistance you deserve. From initial quote through claim fulfillment, our Florida insurance team is with you every step of the way.